← Help centre Sending money
Limits, delivery times, cancelling a transfer, and why a transfer was returned.
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Where is my transfer?
How to read the Activity timeline and when to contact us about a delay.
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Why was my transfer returned?
Almost always a name/account mismatch or a closed account — and how to fix it.
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Can I cancel a transfer after sending it?
Yes, free of charge, any time before the funds are paid out.
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What are the sending limits, and how do I raise mine?
Starting limits, and how to request a higher one with verification.